Lexus Interested in Tesla’s Mall Showroom Strategy

Lexus USA general manager Jeff Bracken believes the Tesla shopping mall showrooms are “clever”, according to a recent interview with Wards Auto: “The model that Tesla has to open up their outlets in shopping malls is a clever one, (and) I think they’re getting a lot of folks to stop in and learn about Tesla,” …
Kevin · December 15th, 2014

Photo Gallery: Lexus RC F & LFA Together

Last weekend, I travelled to Erin Park Lexus in Mississauga to visit my friend Norman and his Ultra White RC F. While at the dealership, I had a chance to photograph the RC F and LFA #34 in the showroom: Side by side, you can see just how much of the RC F’s design was …
Kevin · December 14th, 2014

Notes from the 2014 Lexus USA National Dealer Meeting

The Toyota Driver’s Seat blog has posted a recap of the recent Lexus USA National Dealer Meeting, which took place in Los Angeles and celebrated the brand’s 25th anniversary:   There were enticing previews of commercials for the RC and NX, coming to Lexus showrooms within the next two months. There was Akio Toyoda inspiring …
Kevin · October 27th, 2014

Lexus Dealership Employees Sing Iggy Azalea’s Fancy

I attended the grand opening of the new Lexus of Oakville dealership last week, and just before the ribbon-cutting ceremony, owner Frank Apa had some fun and played this music video featuring the dealership employees: Funniest Lexus video I’ve seen in a while, and extremely well done to boot — great work by everyone involved! …
Kevin · October 17th, 2014

Stunning New Lexus Dealership Opens in Malaysia

A beautiful new Lexus dealership has opened in Ipoh, Malaysia — here are some photos from Paul Tan: Lexus Ipoh is the seventh dealership in Malaysia, and is located along Jalan Kuala Kangsar in Perak’s capital city. The facilities include a four car showroom and a four-bay service centre. See more photos of Lexus Ipoh …
Kevin · September 15th, 2014

Lexus Named Best British Dealership by Auto Express Readers

Lexus has been named Britain’s top car dealer in the annual Auto Express Driver Power Survey. This year, more than 50,000 readers and website visitors voted in the survey — Lexus finished with a 92.1% approval rating, followed by Honda at 89.8% and Porsche at 89.3%. It’s the second year in a row that Lexus …
Kevin · August 20th, 2014

A Visit to Lexus of Royal Oak in Calgary, Alberta

On a recent trip through Western Canada, I stopped for a visit at Lexus of Royal Oak in Calgary, Alberta. One of the first dealerships in the world to be built to the new international design standards, the entire building is bright and airy — let’s take a tour. Lexus of Royal Oak is a …
Kevin · June 18th, 2014

Photo Gallery: Lexus RC F SPORT in Atomic Silver

A Lexus RC F SPORT in Atomic Silver is in Colorado this week as part of a Lexus dealership meeting — Lexus of Lehigh Valley shared the photo above on their Facebook page, and here’s a full gallery from Lexus of Austin: The RC F SPORT exterior design hits all the right notes for me …
Kevin · June 2nd, 2014

Drive a Lexus Home from the Montréal-Trudeau Airport

Montreal-area Lexus dealerships are now offering vehicle test-drives from the Montréal-Trudeau airport, driving you home after returning from a trip: In setting up their test drive at the Lexus lounge prior to departure, guests will choose from a variety of Lexus vehicles, including the CT 200h, ES 300h, IS, and RX.  When their return flight …
Kevin · May 29th, 2014

Regency Lexus Dealership in Vancouver Introduces Butler Service

Regency Lexus in Vancouver has just launched a personalized Butler Service Program for owners: Rather than just handing over keys to a nondescript shop vehicle when a customer brings in their car for maintenance or warranty work, an online survey is provided to them beforehand asking questions ranging from how they take their coffee or …
Kevin · May 18th, 2014

A Visit to Regency Lexus in Vancouver

Last month, I visited the new Regency Lexus dealership in Vancouver, British Columbia, as part of a trip through Western Canada. Taking up a full block in the downtown core of the city, the 17,000 square-foot facility is one of the first in Canada to be built to the new global dealership design standard.
Kevin · May 15th, 2014

Video: Driving the Lexus NX 300h

Update: Both videos have been removed by request of their owners. When a Lexus NX 300h prototype visited Flow Lexus of Greensboro in North Carolina this week, YouTube channel Saabkyle04 took the opportunity to film this twenty minute video packed with nearly every detail of the Lexus NX 300h: (Video Removed) There’s so much information …
Kevin · May 3rd, 2014

Lexus USA Dealerships Score High in Customer Service Survey

Lexus, Toyota & Buick have the best dealership customer service experience in the USA, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 consumers. The three brands all earned a 74% rating, tying for 59th place overall out of 268 companies across 19 industries. Read more …
Kevin · March 28th, 2014

Lexus USA Dealerships to Get Modern Makeover

Lexus dealerships in the USA will be undergoing a makeover, beginning with a signage color switch from the old gold to a more modern platinum — Edmunds has more: The appearance change calls on dealers to renovate their dealerships in order to create what Lexus spokeswoman Allison Takahashi called “a new progressive luxury exterior design.” …
Kevin · March 26th, 2014

Japanese Lexus Dealership Builds Exclusive LS Owners-Only Lounge

A Lexus dealership in Nagoya, Japan, has built a special lounge specifically for LS owners — Hans Greimel from Automotive News reports: Kazuo Oguri, CEO of Nagoya Toyopet Corp., is the only dealer in Japan — and he thinks the world — to create such a special hideaway just for customers of the brand’s flagship …
Kevin · March 24th, 2014

Lexus USA Dealerships Excited about 2014

Automotive News recently spoke with John Iacono, owner of three Lexus dealerships in New York and chairman of the Lexus USA National Dealer Advisory Council — much of the interview is geared towards industry insiders, but there are some interesting moments: Mercedes and BMW are dropping below the $30,000 sticker price. Should Lexus follow? The …
Kevin · January 28th, 2014

Lexus USA Dealership Stories

The Toyota Driver’s Seat blog has shared three Lexus dealership customer stories, including this very impressive completed sale at Lexus Escondido in California: A Maryland driver wanted a 2013 ES 300h in a specific color with a specific set of options. He found it online – at Lexus Escondido in Southern California. “Within minutes, we …
Kevin · October 23rd, 2013

World’s Largest Lexus Showroom Opens in Taiwan

The world’s largest Lexus showroom has just opened in Kaohsiung, Taiwan — here are some photos: No further details at this time, but the massive size is visible in every one of these photos. What’s most impressive to me is how tasteful & understated the showroom is — very nicely done. [Source: Lexus Taiwan & …
Kevin · September 24th, 2013

The Lexus CT 200h CCS-R

Montreal dealership Spinelli Lexus Pointe-Claire has wrapped up a CT 200h F SPORT in the style of the IS F CCS-R.
Kevin · June 13th, 2013

Photos: Roy Mallady’s Two Lexus LFAs

The last Lexus LFA to arrive in the USA was delivered to its owner Roy Mallady, the Atlanta businessman who also happens to own the first LFA ever sold in America.
Kevin · March 18th, 2013

Photo Gallery: Matte Black Lexus CT 200h

While at the Northern California Evolution Meet at Lexus of Sacramento last month, photographer Philip Isidro had a chance to do a night photo shoot with a matte black CT 200h.
Kevin · October 23rd, 2012

World’s First Pink Lexus LFA

In support of National Breast Cancer Awareness month, Australia’s Lexus of Brisbane dealership has wrapped the LFA in matte pink.
Kevin · October 12th, 2012

Three Lexus LFAs Together in Australia

The folks over at Lexus of Brisbane in Australia have delivered another Lexus LFA, and sent over a photo of all three of the supercars that have come through their dealership.
Kevin · July 12th, 2012