Lexus Places First in 2012 J.D. Power Sales Satisfaction Index Study

Lexus LS 460 F SPORT

For the second year in a row, Lexus has topped the J.D. Power U.S. Sales Satisfaction Index (SSI) study, placing first among luxury brands and scoring highest overall.

Here’s how Lexus performed against the other luxury brands:

Lexus J.D. Power Sales Satisfaction Index Study

The SSI study ranks the new-vehicle purchase experience and measures customer satisfaction with the selling dealership, and is based on responses from 31,386 buyers who purchased or leased their new vehicle in May 2012.

[Source: J.D. Power]


  1. Another EASY victory for Lexus..... BD
  2. am so happy people are realizing that Lexus is just magnificent
  3. Only german cars for years and two months ago rode and then drove a 13 GS350. Bought it and saved over 20k, and price was not the reason.
  4. No surprise for me  ;)