Lexus Places First in 2012 J.D. Power Sales Satisfaction Index Study

Lexus LS 460 F SPORT

For the second year in a row, Lexus has topped the J.D. Power U.S. Sales Satisfaction Index (SSI) study, placing first among luxury brands and scoring highest overall.

Here’s how Lexus performed against the other luxury brands:

Lexus J.D. Power Sales Satisfaction Index Study

The SSI study ranks the new-vehicle purchase experience and measures customer satisfaction with the selling dealership, and is based on responses from 31,386 buyers who purchased or leased their new vehicle in May 2012.

[Source: J.D. Power]