satisfaction

Lexus Places First in 2012 J.D. Power Sales Satisfactio...

Posted by krew on November 28th, 2012

For the second year in a row, Lexus has topped the J.D. Power U.S. Sales Satisfaction Index (SSI) study, placing first among luxury brands and scoring highest overall.

Awards Competitors USA

Lexus Second Overall in American Customer Satisfaction ...

Posted by krew on August 22nd, 2012

The American Customer Service Index released their annual automotive customer satisfaction report today, and Lexus has placed second overall with 89 points, just one point behind Lincoln.

Awards Europe Quick Links

Lexus Named Top Brand by Norwegian Drivers

Posted by krew on April 29th, 2012

Lexus swept all four categories of the 2012 AutoIndex customer satisfaction survey in Norway, placing first in car/driving, dealer/sales, service, & brand loyalty.

Awards USA

Lexus Tops American Customer Satisfaction Index Automot...

Posted by krew on September 1st, 2011

After a disappointing result last year, Lexus has once again returned to the top of the American Customer Satisfaction Index‘s annual ranking of automakers.

Awards Lexus IS: Second Generation Lexus RX: Third Generation United Kingdom

Lexus Ranks First in JD Power’s UK Customer Satis...

Posted by krew on May 30th, 2011

Lexus has ranked first in the UK's JD Power Customer Satisfaction study for the 11th straight year -- a remarkable achievement made even more impressive by the fact that Lexus has won every year since joining the study.

Awards United Kingdom

Lexus Ranks #1 in UK J.D. Power Owner Satisfaction Surv...

Posted by krew on June 3rd, 2010

Lexus has ranked first in the 2010 J.D. Power and Associates/What Car? Vehicle Ownership Satisfaction Study (VOSS), making it the tenth consecutive year the brand has taken the top spot. Along with ranking #1 overall, Lexus was also tops in three of the study’s four categories: Quality and Reliability, Appeal and Service Satisfaction. As far …

Lexus Tops 2009 American Customer Satisfaction Index

Posted by krew on August 19th, 2009

Lexus has placed first in the American Customer Satisfaction Index, tying with Cadillac. Rounding out the top five was Buick, Honda and Lincoln-Mercury. Lexus scored 89 out of a possible 100 points, a 2.3% increase over last year. This marks the fourth year in a row that Lexus has placed first in the University of …

Lexus Scores High with Customer Retention

Posted by krew on December 7th, 2007

Lexus has ranked second in JD Power’s 2007 Customer Retention Study, retaining 63% of its new car buyers. This was only topped by Toyota, Lexus’ parent company, with 64.6%. This doesn’t surprise me at all, reliability and customer service holds a lot of weight in the minds of most car buyers, and Lexus has excelled …

satisfaction

Follow Lexus News