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Lexus USA Dealership Stories

The Toyota Driver’s Seat blog has shared three Lexus dealership customer stories, including this very impressive completed sale at Lexus Escondido in California:

A Maryland driver wanted a 2013 ES 300h in a specific color with a specific set of options. He found it online – at Lexus Escondido in Southern California.

“Within minutes, we negotiated a very, very fair price that included flying me to the dealership,” he says.

Dealership associates picked him up at the airport, explained the car’s features, completed the deal and made sure he got dinner before they took him back to the airport that same day. They later sent photos and live video to his iPhone while his car was being loaded into an enclosed carrier for delivery 2,500 miles away.

This process may seem elaborate, but it’s also something the owner will never forget — good on Lexus Escondido to create such a memorable experience.

Read more Lexus USA Customer Stories

  • J
  • October 23, 2013
All of that just for an ES...?
    • B
    • October 23, 2013
    NO! This is what you do for a Lexus! As a customer, and as a company for your customers...... BD
  • P
  • October 24, 2013
only in US. no way lexus Australia would do that here.