Lexus USA Dealerships Score High in Customer Service Survey

Lexus Park Place Plano

Lexus, Toyota & Buick have the best dealership customer service experience in the USA, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 consumers.

The three brands all earned a 74% rating, tying for 59th place overall out of 268 companies across 19 industries.

Read more about the Temkin Experience Ratings


  1. wow never seen that kind of design before man texas is so boring
    • Are you talking about the dealership in the picture? That is in Texas. It's Park Place Lexus in Plano. They moved from there old location to this State of the Art Dealership right off the Tollway and 121.
  2. And Subaru 4th place, well ahead of BMW, Audi and Cadillac.
  3. The service at Lexus, Toyota and subaru is definitely on point. bmw, merc and acura is plain horrible!
  4. This is quite unbelievable. I haven't been in a Toyota dealership yet that has impressed me, while EVERY Lexus dealership I've been in has always surpassed my expectations. Never been in a Buick dealership.