AwardsIn the News

Lexus Places Tenth in Global Automotive Brand Study

The 2011 edition of the Brandz annual ranking of the world’s most valuable brands has been released, and Lexus has once again cracked the top ten in the Automotive category after missing from the list in 2010. The global study relies on data collected by more than 1 million consumer interviews, and has pegged Lexus’ …
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Lexus Named Top Luxury Brand in Edmunds Best Retained V...

Lexus has been named the top luxury brand of the Edmunds inaugural Best Retained Value Awards. The awards, which recognize the brands and models with the highest projected residual value after five years — an important consideration when buying a car, as it means higher trade-in value and lower lease rates. Lexus also placed well …
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Lexus USA Places Second in J.D. Power’s 2011 Vehi...

The 2011 J.D. Power Vehicle Dependability Study has been released, and Lexus placed second overall, behind only Lincoln. The study looks at problems experienced during the past year by original owners of three-year-old (2008 model year) vehicles, and includes 202 different problem symptoms across all areas of the vehicle. From that, dependability is determined by …
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Lexus Dominates Intellichoice’s 2011 Best Value A...

Intellichoice have announced their 2011 Best Overall Value of the Year Awards, and Lexus absolutely dominated the luxury segment, taking four of the nine categories — here are the winners: Premium Compact Passenger Car: 2011 Lexus IS 250 Premium Convertible: 2011 Lexus IS 250C Premium Crossover/Wagon: 2011 Lexus RX 350 Premium Full-Size SUV: 2011 Lexus …
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Lexus Wins Five Motorist Choice Awards

The fifth annual Motorist Choice Awards have been announced, and Lexus has making a serious showing in the winner’s circle, taking 5 of the 15 premium categories. Now, these aren’t your typical segment awards, instead, winners are chosen by a group of 42,000 consumers, who rate the vehicles based on “lifestyle categories” — here are …
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Lexus & the 2010 J.D. Power Initial Quality Study

Old news now, but last week Lexus placed fourth in the 2010 J.D. Power Initial Quality Study with 88 problems per 100 vehicles (PP100), coming in just one PP100 behind Mercedes and two PP100 under Acura. In light of some recent quality issues, this result stands as quite an accomplishment for Lexus — even more …
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Lexus Ranks #1 in UK J.D. Power Owner Satisfaction Surv...

Lexus has ranked first in the 2010 J.D. Power and Associates/What Car? Vehicle Ownership Satisfaction Study (VOSS), making it the tenth consecutive year the brand has taken the top spot. Along with ranking #1 overall, Lexus was also tops in three of the study’s four categories: Quality and Reliability, Appeal and Service Satisfaction. As far …
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2010 Lexus RX Awarded IIHS Top Safety Pick Award

The Insurance Institute for Highway Safety (IIHS) has awarded the 2010 Lexus RX its TOP SAFETY PICK award. This designation recognizes the RX for earning the highest possible rating for front, side, rollover, and rear crash protection, along with being equipped with electronic stability control, which is standard. Read the IIHS Annoucement
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Lexus HS 250h Wins Ward’s Interior Award

The results of Ward’s Interior of the Year Awards for 2010 have been announced, and the Lexus HS 250h has come away with the award for best Hybrid Car interior—here’s how Ward’s described the judging process: A team of eight Ward’s editors evaluated 40 vehicles that have either all-new or significantly upgraded interiors this year. …
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Lexus J.D. Power Vehicle Dependability Results

J.D. Power and Associates has released the results of its annual Vehicle Dependability Study (VDS) for 2010.  In the study, Lexus took third position in a tie with Buick, earning an average score of 115 problems per 100 vehicles.  Just ahead was Lincoln (114), moving up from seventh last year, and taking the lead was …
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Lexus HS 250h “Good” in IIHS Frontal Crash Test

In the latest round of crash safety tests conducted by the Insurance Institute of Highway Safety (IIHS), the Lexus HS 250h has received the agency’s highest rating of “Good” on its first evaluation, the frontal offset crash test.  In this test, vehicles are accelerated towards a barrier at 40 mph. Approximately 40 percent of the …
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Lexus Ranks #1 in JD Power’s Customer Service Index

J.D. Power and Associates has released the results of its annual Customer Service Index Study (CSI), and Lexus was again the top-ranked luxury brand, plus the #1 brand overall in customer service. According to J.D. Power: The study examines satisfaction among vehicle owners who visit a service department for maintenance or repair work. The CSI …
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Lexus RX & IS Win Best Overall Value Awards

Intellichoice announced their annual Best Overall Values of the Year awards at the Chicago Auto Show last week, and Lexus was well represented. The IS took the Luxury Sports Sedan/Wagon category and the RX was named the best overall value in the Luxury Crossover category and the Best Crossover/SUV value over $28,000. Read the Lexus …
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Lexus LS Takes First Place in 2009 Motorist Choice Awards

The Lexus LS was named the top vehicle of 2009 Motorist Choice Awards, a US joint survey by AutoPacific and Intellichoice that “recognizes new cars and trucks that give their owners both economic and emotional satisfaction”: “Clearly, consumers still get great satisfaction from large and luxurious cars, despite the economy, rising fuel costs and manufacturers’ …
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Lexus Regains Top Spot in J.D. Power Initial Quality Study

After placing behind Porsche last year, Lexus has regained the the top spot of the J.D. Power Initial Quality Study. Even more impressive are the model results, with LX 570 finished first overall with only 52 problems per 100 (PP100)—the best ever result since the study was revamped. The LS 460 wasn’t far behind, placing …
AwardsLexus RXLexus RX HybridLexus RX Hybrid: First GenerationLexus RX: Second GenerationUnited Kingdom

Lexus Wins J.D. Power UK Satisfaction Survey

For the ninth consecutive year, Lexus has topped the J.D. Power & What Car? UK Vehicle Ownership Satisfaction Study: In the manufacturer rankings, Lexus ranks highest for a ninth consecutive year, receiving a customer satisfaction score of 833. Lexus performs particularly well in two of four key measures: service satisfaction and vehicle appeal. Rounding out …
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Lexus RX 450h Interior = Design Harmony?

Last month, when the new Lexus RX 450h was given Ward’s Auto Design Harmony award for its asymmetric interior, it wasn’t too clear what “Design Harmony” actually meant—luckily, Ward’s has come through with some clarification: Contributing to the serenity are enough artistic flourishes to warrant a special exhibit at the Guggenheim.   Take the …
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Lexus RX 450h Named to Ward’s Top Interiors of 2009

Ward’s Auto has handed out their 2009 Interior of the Year awards, and the upcoming Lexus RX 450h took one of the special-achievement awards: Among the winners is the all-new Lexus RX 450h hybrid-electric cross/utility vehicle, which goes on sale in August. Pricing has yet to be announced, but the current RX 400h hybrid starts …
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Lexus J.D. Power Vehicle Dependability Results

J.D. Power has published the results of their latest Vehicle Dependability Study, and for the first time since its inclusion, Lexus did not place first, coming in third behind Buick and Jaguar. The study looks at the problems per vehicle for the 2006 model year and the problems encountered over the first three years of …
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Lexus Tops J.D. Power 2009 Customer Service Index

Lexus has placed first in J.D. Power’s 2009 Customer Service Index (CSI) Study, which looks at satisfaction among vehicle owners who visit a service department for maintenance or repair work over the first three years of ownership: Lexus ranks highest in customer satisfaction with dealer service in 2009—improving from fourth rank position in 2008. Lexus …
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Lexus IS’ V6 Named to 2009 Best Engines List

The Lexus IS 350’s V6 engine has once again been selected to the Ward’s Auto 10 Best Engines award: Toyota Motor Corp. scores its fourth consecutive 10 Best Engines win with its Lexus 3.5L DOHC V-6, a brilliant design that employs a unique, combination direct- and port-injection fueling system that helps generate 306 hp and …
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Lexus IS-F Wins Big in AJAC Test Fest

When the Automotive Journalists Association of Canada (AJAC) gathered together for their annual event to name the best vehicles for 2009, they brought in two Lexus’ to compete: The IS-F in the Best New Sports/Performance Car over $50k, and the LX 570 in the Best New SUV/CUV over $60k. The LX 570 ended up being …
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Lexus LX 570 Contending for Motor Trend SUV of the Year

The Lexus LX 570 is up for the Motor Trend SUV of the year: Since last year’s contest, a lot has changed with regard to the SUV market. Most manufacturers are going for the smaller, more fuel-efficient, and in some cases car based vehicles, the 2009 Lexus LX 570 is none of those, and it’s …
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Lexus Tops in Customer Loyalty

J.D. Power’s has released a first quarter report on Customer Loyalty, a study that determines what percentage of car buyers stick with the same manufacturer when purchasing a new vehicle. In the study, Lexus lead the way at 48%, four points higher than BMW and nearly four points over Mercedes. I find this to be …
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Lexus Dominates J.D. Power Dependability Study

For the 14th year straight, Lexus has topped the J.D. Power Vehicle Dependability Study, and they did it in style. Take a look at this chart: This study measures the consumer problems on three-year-old vehicles. The substantial gap between Lexus and their next closest competitor illustrates an impressive 25 problem drop over 2007, when Lexus …
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Lexus places third in JD Power Initial Quality Study

The 2008 JD Power Initial Quality Study has been released, and Lexus has placed third overall and just one point under Infiniti for second place. The lineup is well represented In the individual segments, with both the LS and RX placing first in their respective groups. Here’s a full breakdown: Large Premium Car: LS (1st …
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Lexus ranked #2 Luxury Auto Brand in the USA

The Luxury Institute has released their annual report on the top prestige auto brands in the USA, and Lexus ranked #2, just behind Porsche and in front of Mercedes. Here’s some details about the survey: The proprietary Luxury Brand Status Index (LBSI) survey is the only measure of the prestige of leading brands among wealthy …
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Lexus Scores High with Customer Retention

Lexus has ranked second in JD Power’s 2007 Customer Retention Study, retaining 63% of its new car buyers. This was only topped by Toyota, Lexus’ parent company, with 64.6%. This doesn’t surprise me at all, reliability and customer service holds a lot of weight in the minds of most car buyers, and Lexus has excelled …