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Lexus Recalls 06-07 GS 350 & 06-09 IS 250/350 Over...

Lexus has announced a voluntary safety recall on the select 2006-2007 GS 300/350, 2006-2009 IS 250, & 2006-2008 IS 350 models due to the possibility of a loose fuel pressure sensor — from the Lexus USA press release: Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will conduct a voluntary Safety Recall involving …
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Lexus Builds Massive Driving Simulator

Lexus has created a new, extremely sophisticated simulator that fully mimics the driving experience: It’s hard to imagine what something of this magnitude would have cost, but as a way to gather precise data on otherwise dangerous driving experiences, it’s essentially priceless. Along with this commercial, a longer, more detailed explanation of the driving simulator …
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Lexus Family Safety Camp

Lexus recently held an event in California for parents to learn more about Lexus safety and get a chance to experience the different first-hand: Hardly something to get the enthusiast blood going, but important nonetheless. From the video, you can see everything was explained in plain english, with almost no technical talk, making for an …
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2010 Lexus RX Awarded IIHS Top Safety Pick Award

The Insurance Institute for Highway Safety (IIHS) has awarded the 2010 Lexus RX its TOP SAFETY PICK award. This designation recognizes the RX for earning the highest possible rating for front, side, rollover, and rear crash protection, along with being equipped with electronic stability control, which is standard. Read the IIHS Annoucement
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Lexus Straight Talk about Safety

Lexus Magazine has an interview with Charles Hubbard & Paul Williamsen of Lexus College, the company’s technical training center, about the various safety systems that Lexus uses in their vehicles. It’s just a quick overview, but I thought this question says it all: LEXUS: First of all, we can’t have a discussion about safety without …
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Lexus GX 460 Recall Remedy Demonstration

Lexus Japan has released a video demonstrating the stability control update: This video was accompanied by a press release which details the exact circumstances that caused the stability control issues discovered by Consumer Reports last week: The following conditions combine to cause the problem: In the GX 460 and Land Cruiser Prado, heavy components, such …
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More on Lexus Visit to the Consumer Reports Test Track

The Wall Street Journal has followed up on Toyota’s visit to the Consumer Reports test track: …engineers went to Consumer Reports testing track in Connecticut to try to see what the magazine’s auto engineers had found. Unfortunately, it was a rainy day, canceling the opportunity for testing. In addition, the Consumer Reports tester informed the …
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Consumer Reports Issues 2010 Lexus GX 460 Safety Warning

Consumer Reports has issued a safety warning on the 2010 Lexus GX 460 after standard testing revealed the SUV’s electronic stability control struggled to keep the vehicle from sliding during high speed cornering—this video illustrates the consumer magazine’s findings: Here’s details on the test and the potential safety risk: In the test, as the vehicle …
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Lexus Hybrid Braking Safety Video

In response to media stories of vehicle acceleration, Lexus has released this video clarifying the stopping procedure for hybrid models: From this video, it is made clear that: 1) All Lexus hybrids have a brake override system, which cuts power to the engine when the accelerator and brake pedals are simultaneously pressed. 2) Lexus vehicles …
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Lexus J.D. Power Vehicle Dependability Results

J.D. Power and Associates has released the results of its annual Vehicle Dependability Study (VDS) for 2010.  In the study, Lexus took third position in a tie with Buick, earning an average score of 115 problems per 100 vehicles.  Just ahead was Lincoln (114), moving up from seventh last year, and taking the lead was …
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Lexus HS 250h “Good” in IIHS Frontal Crash Test

In the latest round of crash safety tests conducted by the Insurance Institute of Highway Safety (IIHS), the Lexus HS 250h has received the agency’s highest rating of “Good” on its first evaluation, the frontal offset crash test.  In this test, vehicles are accelerated towards a barrier at 40 mph. Approximately 40 percent of the …
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Lexus: The Pursuit Continues…

A new Lexus commercial today—this one with a focus on quality and a return to the classic “Pursuit of Perfection” tagline: This commercial leads to a new section on the Lexus USA website devoted to quality control & safety, and includes videos of the RX 350 manufacturing process at the Cambridge Ontario plant and how …
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Lexus Ranks #1 in JD Power’s Customer Service Index

J.D. Power and Associates has released the results of its annual Customer Service Index Study (CSI), and Lexus was again the top-ranked luxury brand, plus the #1 brand overall in customer service. According to J.D. Power: The study examines satisfaction among vehicle owners who visit a service department for maintenance or repair work. The CSI …
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Happy Thanksgiving!

I wanted to take this opportunity to wish all of my American readers a warm and plentiful Thanksgiving! Please drive safe if you have travels ahead of you, and enjoy this time with your family over the holiday weekend. All the best, Kevin Watts, Editor, The Lexus Enthusiast.
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Lexus ES 350 & IS 250/350 Recall Announced

Toyota has announced the recall of the Lexus ES 350 & IS 250/350 models to have their accelerator pedals reshaped and/or replaced. This recall is to be a permanent solution to the risk of unintended acceleration, no matter what floor mat is being used. Starting in early 2010, dealerships will be equipped to reshape the …
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Lexus Temporary Safety Recall Solution Announced

A temporary solution to the ongoing safety recall affecting the Lexus ES 350 & IS 250/350 has been announced—according to Automotive News, zip ties will be used to hold down the floor mats until a permanent solution is ready: “We have reviewed with the National Highway Traffic Safety Administration what we’re calling a semipermanent floor …
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Lexus ES & IS to be Recalled over Floor Mats

The National Highway Traffic Safety Administration has issued a recommendation that 2007-2010 Lexus ES 350 & 2006-2010 Lexus IS 250/IS350 owners remove their drivers side floor mat, which may cause the accelerator to become stuck open under certain conditions: “This is an urgent matter,” said U.S. Transportation Secretary Ray LaHood. “For everyone’s sake, we strongly …
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Lexus J.D. Power Vehicle Dependability Results

J.D. Power has published the results of their latest Vehicle Dependability Study, and for the first time since its inclusion, Lexus did not place first, coming in third behind Buick and Jaguar. The study looks at the problems per vehicle for the 2006 model year and the problems encountered over the first three years of …
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Lexus Launches LX 570 Driver Empowered Mini-Site

Mentioned in the Lexus’ LX 570 marketing presentation, the Driver Empowered LX mini-site is now live. The site’s jam-packed with video footage extolling the SUV’s capabilities. Of particular note is the 360° tour, which manages to inject an infusion of character and presence that has been lacking in images seen so far. An interesting sidebar, …
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Lexus Customer Service Examples

Nancy Fein, Lexus’ Vice-President of Customer Services, recently gave a talk at the Source Media Customer Engagement Symposium, where she discussed how Lexus reacts when things go wrong. Bill Taylor, co-founder of Fast Company and business author, was at the event and recapped the presentation: …what happens when big dreams get mugged by reality? That’s …
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Lexus LS 460 Lane Keep Assist Video Demonstration

The Lane Keep Assist feature, which effectively locks you into a highway lane, may only available on the European & Asian Lexus LS, but it’s incredibly effective, at least in the context of this video: I’m of two minds with this feature. You can never discount added safety, but the movement towards automated driving makes …
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Video of the Toyota Driving Simulator

A video demonstration of the Toyota Driving Simulator has been posted on Youtube: Bit disappointed they didn’t show any virtual accidents. I know the simulator was built to examine potential safety features, but with that music in the background, they could probably test the driving characteristics of someone going insane. (Thanks Dan!)
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Toyota Builds New Driving Simulator

Toyota has built a new driving simulator at their Higashifuji Technical Center in Japan, and it looks straight out of science fiction. Inside the 15-foot-high, 23-foot-wide sphere is a Lexus IS attached to an elaborate rail system and surrounded by a 360-degree video screen that displays a virtual driving environment: The internal surrounding sides of …
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A Look at the Lexus LS 600h/L’s Driver Monitoring...

When released next month, the Lexus LS 600hL will be equipped with a group of technologies, collectively dubbed the Driver Monitoring System, that takes automotive safety to an entirely new level. From the Lexus press release: The system uses an algorithm to map the position of the driver’s facial features and monitors movement of the …
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Federal Government Continues Lexus ES 350 Investigation

The U.S. federal government is continuing its investigation into the Lexus ES 350, which has been linked to 40 separate complaints of unintended acceleration, causing eight crashes and twelve injuries. What’s the cause? All-weather floor mats: Toyota Motor Corp. told NHTSA [National Highway Traffic Safety Association] it sent a mailing to ES 350 owners in …
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The High Cost of Low Impact Collisions

The Insurance Institute for Highway Safety has released a report today to bring attention to the rather high cost of low-impact collisions in luxury automobiles. To illustrate their point, each of the test cars were subjected to four low-impact impacts: full front and rear collision, and front and rear side collisions. The damage was then …