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Lexus Recall Issued for 06-07 GS 300/350, 04-07 RX ...

Lexus announced a voluntary safety recall on approximately 20,000 GS 300/350s made from 2006 to early 2007 to modify a plastic pad under the driver side carpet: In the event that the floor carpet around the accelerator pedal is not properly replaced in the correct position after a service operation, there is a possibility that …
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Lexus Recalls 06-07 GS 350 & 06-09 IS 250/350 Over...

Lexus has announced a voluntary safety recall on the select 2006-2007 GS 300/350, 2006-2009 IS 250, & 2006-2008 IS 350 models due to the possibility of a loose fuel pressure sensor — from the Lexus USA press release: Toyota Motor Sales (TMS), U.S.A., Inc., today announced that it will conduct a voluntary Safety Recall involving …
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Lexus Announces Voluntary Recall on 2006 GS 300, IS 250...

Lexus has announced a worldwide voluntary recall on the 2006 Lexus GS300, IS250 & IS350, plus the 2004-2006 RX 330 for an possible issue with brake fluid slowly leaking from the brake master cylinder — here’s the full technical explanation: The Toyota genuine brake fluid used during vehicle assembly for vehicles sold in the United …
In the NewsLexus LX: Second GenerationUSA

Lexus LX 470 Recall Announced

A voluntary safety recall has been announced for certain 2003-2007 Lexus LX 470s due to an issue with the steering shaft: Lexus has determined that the construction of the steering shaft on involved LX 470s is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to …
In the NewsUSA

NHTSA Update on Lexus Sudden Acceleration Investigation

According to the Wall Street Journal, the U.S. Department of Transportation has analyzed a number of Toyota & Lexus black boxes taken from vehicles involved in “sudden acceleration” accidents, and have discovered that drivers were accidentally pushing the acceleration pedal instead of the brake: The results suggest that some drivers who said their Toyota and …
In the NewsUSA

Full Lexus Engine Recall List

Lexus USA has filed its official papers (PDF Link) for the LS/IS/GS valve spring recall, here is the full list of affected vehicles: Also included in the recall document is a timeline of how the valve spring fault was discovered, which I’m reprinting here in full after the jump. (Thanks FYI!)
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Keeping Perspective on Lexus Recall

Bloomberg is reporting that Lexus has been aware of the engine problems behind the recent recall since 2007: The carmaker received the first customer complaints in March 2007 in Japan regarding defective valve springs that may cause engines to stall, Toyota spokeswoman Ririko Takeuchi said by phone today from Tokyo. The problem occurs when foreign …
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More on the Lexus Engine Recall

Lexus USA will be formally submitting their recall of approximately 138,000 Lexus vehicles next week with the National Highway Traffic Safety Administration. The recall will apply to certain 2006, 2007 & 2008 GS, IS, and LS models equipped with 4.6 and 5.0L V8 and 3.5L V6 engines. Here’s the full breakdown: GS 350: 2007-2008 GS …
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Lexus Confirms Engine Recall

Toyota has announced that there will be a recall on 270,000 Lexus (and one model Toyota) worldwide — from The New York Times: Toyota will recall a total of 90,000 Lexus and Crown sedans in Japan, and is “making preparations to take similar, appropriate actions” for 180,000 more cars that carry the same engine worldwide, …
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Potential Lexus Engine Recall

Toyota has announced today that they may be recalling 270,000 Lexus cars after discovering a problem with the 4.6L V8 and 3.5L V6 engines used throughout the lineup — from the Wall Street Journal: The auto maker has found a problem with the valve spring of 4.6 liter V8 engines and 3.5 liter V6 engines …
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Lexus LS Recall Video Demonstration

Here’s a video demonstrating the steering issue that made the current Lexus LS recall necessary: All in all, this LS steering issue looks to be relatively non-critical — something that should be fixed and deserving of a recall, to be sure, but of minor importance to anyone outside of the affected owners. Still, good on …
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LA Times Reports on 4th Generation ES Transmission Issu...

This weekend, the LA Times published another chapter in their long-running battle against Toyota & Lexus, this time asserting that the transmission issues experienced by some 2002-2006 Lexus ES owners was indicative of a bigger problem: The documents show that Toyota repeatedly tried to solve the lurching problem by modifying the car’s computer software. But …
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Lexus LS to be Recalled for VGRS Issue

Lexus is preparing to issue a recall of Lexus LS models equipped with Variable Gear Ratio Steering (VGRS): This matter has been under investigation by TMC since March this year who have received approximately 10 complaints in Japan.  No accidents have been reported relating to this issue and we have received no reported cases of …
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Lexus HS 250h to be Part of Toyota Prius Brake Investig...

Taking the upmost caution in the face of increasingly ridiculous media attention, Toyota has announced that the Lexus HS 250h will be investigated alongside the 2010 Toyota Prius for a software glitch that is causing problems with Toyota’s hybrid braking—even though the two models don’t even use the same software: The mechanical parts that make …
In the News

A Note on the Recent Toyota Recall

In order to head off the emails I’ve been receiving over the last couple days regarding Toyota’s recent accelerator pedal recall—it is important to note that this is strictly a Toyota issue and does not affect any Lexus car or SUV. There was a Lexus ES 350 & IS 250/350 recall announced in December regarding …
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Lexus ES 350 & IS 250/350 Recall Extended to Canada

The Lexus ES 350 & IS 250/350 safety recall that was announced in the USA has been extended to Canada. The recall will address the possible risk of unintended acceleration due to improperly installed floor mats by installing a new accelerator pedal and by installing a brake override system that will cut engine power went …
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Lexus ES 350 & IS 250/350 Recall Announced

Toyota has announced the recall of the Lexus ES 350 & IS 250/350 models to have their accelerator pedals reshaped and/or replaced. This recall is to be a permanent solution to the risk of unintended acceleration, no matter what floor mat is being used. Starting in early 2010, dealerships will be equipped to reshape the …
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Lexus Temporary Safety Recall Solution Announced

A temporary solution to the ongoing safety recall affecting the Lexus ES 350 & IS 250/350 has been announced—according to Automotive News, zip ties will be used to hold down the floor mats until a permanent solution is ready: “We have reviewed with the National Highway Traffic Safety Administration what we’re calling a semipermanent floor …
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Lexus ES & IS to be Recalled over Floor Mats

The National Highway Traffic Safety Administration has issued a recommendation that 2007-2010 Lexus ES 350 & 2006-2010 Lexus IS 250/IS350 owners remove their drivers side floor mat, which may cause the accelerator to become stuck open under certain conditions: “This is an urgent matter,” said U.S. Transportation Secretary Ray LaHood. “For everyone’s sake, we strongly …
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Lexus Customer Service Examples

Nancy Fein, Lexus’ Vice-President of Customer Services, recently gave a talk at the Source Media Customer Engagement Symposium, where she discussed how Lexus reacts when things go wrong. Bill Taylor, co-founder of Fast Company and business author, was at the event and recapped the presentation: …what happens when big dreams get mugged by reality? That’s …