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Consumer Reports Tests Lexus GX 460 Update

Kevin May 11th, 2010

Consumer Reports have performed a test of the Lexus GX 460 software update:

The magazine also posted a final comment on the safety issue they discovered, which ultimately led to current Lexus GX 460 recall:

That’s what happened with the GX 460. The problem with the vehicle’s emergency handling capabilities was discovered by our auto engineers during routine testing. Within a week of Toyota being notified, its Lexus division had stopped the sale of the vehicle. And a couple of days later, it had duplicated the problem, identified a gap in the programming of its electronic stability control system, and was working on a software fix.

That fix is now available at all Lexus dealers, and GX 460 owners can have their vehicles repaired.

…the company acted rapidly to address the GX issue and provided a model for other companies to follow. The time between when we first notified them about the problem until our vehicle had the software update and we were able to retest the GX was less than a month. And that kind of responsiveness often gets rewarded in the marketplace.

Considering the current consumer climate, there was no question Toyota needed to deal with this GX recall quickly and effectively, but even so, the timeline is remarkable. Nice that Consumer Reports recognized that.

[Source: Consumer Reports]

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