Lexus J.D. Power Vehicle Dependability Results


J.D. Power Vehicle Dependability Study 2009

J.D. Power has published the results of their latest Vehicle Dependability Study, and for the first time since its inclusion, Lexus did not place first, coming in third behind Buick and Jaguar.

The study looks at the problems per vehicle for the 2006 model year and the problems encountered over the first three years of ownership. As you can see from the above chart, the differences between the top four positions are minor, particularly when you consider that a “problem” is any issue that requires a visit to the dealership. No real differentiation seems to be made beyond that point, so an engine failure and a squeaky window count towards the same total.

Still, almost every Lexus model placed very high in its respective category:

Model Segment Position
LS 430 1st
ES 330 1st (tie)
SC 430 1st
GX 470 1st
RX 330/400h 3rd

The other point to note? The LS 430 ranked 1st overall, with fewer problems reported than any other model at 61 per 100 vehicles.

[Source: J.D. Power]

Comments


Comments


  1. wake up lexus

    you can do better!!
    perfection means less than 100!!!
    that’s what you used to be….

    i think this bad score is due to the new 2IS and 3GS(both came out at 2006)
    ——-

  2. my family has been a lexus fan since 94 when we first bought our LS and because we would take it to the dealer for routine service we slowly saw the service get worse and worse.  Granted it was better then back when they had other makes of cars, but over time as more models were introduced and lexus became more popular the service went down.  Our LS is still going strong and has over 200,000 miles on it! My ES i don’t think will live to see 6 digits.  Although i do want the RX hybrid raspberry Lexus needs to pick it up
    Also it says the RX is third what was 1 and 2?

  3. There are two ways to view the ranking, many news sites list Lexus as #2 this year since Buick and Jag tied for the top spot.  One thing though, Lexus had 2 new models in 2006, Buick had 1, and Jaguar none.  First year models tend to have more issues, even with Lexus.

  4. “i think this bad score is due to the new 2IS and 3GS(both came out at 2006)”


    I think this indeed could be the reason.

  5. keep in mind this is 2006, the year of the faulty pipes. its only one problem, but look how it cost them. this doesnt mean theyre losing their touch, but they just made a small mistake