Anytime anyone does anything this disruptive it will introduce new features that appeal to a new market as well as new problems that will alienate traditional buyers. I can appreciate the advancements that Tesla has made with Cybertruck, and to EVs in general. I don’t think the gaudy exterior was necessary to accomplish any of its achievements. I think the progress made on this truck could have been made while making an attractive truck. That is my subjective opinion, but there is no denying that its appearance is controversial. I don’t like the headlights, but I think Rivian brought more innovation with their R1T without looking like a 4 year old came up with the design concept (except the headlights lol) and they got to the market earlier than Tesla.
I also have low confidence that Tesla is a trustworthy company that can address new issues that will inevitably arise from this truck (see Autopilot, removal of features purchased during maintenance).
I wholeheartedly agree, and while I'm not a fan of the shape, I do like that Elon and Tesla simply wanted to build something that is genuinely "from the future". They can do whatever they want, and people can continue coping and seething in anger. Let them have fun.