You are over-reacting. It is not completely Lexus' fault that your vehicle's Enform services are being phased out.
Your Enform services run on a 3G cellular network. As the letter says, more and more cellular providers are dropping 3G networks (to evolve and support 4G and new 5G networks). As more 3G networks are phased out, Lexus will not be able to offer your particular Enform services nation-wide; and in the foreseeable future, as 5G networks become the norm, 3G networks will likely be dropped altogether, by all providers.
Instead of having your knee-jerk reaction kick a dent in your beloved Lexus, have you researched what options there are to continue with similar services in 2 years time (October 31, 2022), when the cancellation becomes effective? The cancellation is NOT immediate, so you still have time to find another service. Perhaps Lexus itself will offer something.
Over-reacting?
So can Lexus refund my money for those features?
Key fob remote start is tied to the paid wireless services too. So no remote key fob start either.
Why Lexus installed 3G module with no update alternative in a 2016 vehicle?
4G was available in 2009!
The 5GTF work helped accelerate the release of the 3GPP 5G New Radio (NR) standard in December of 2017. On
April 3, 2019, was introduced 5G mobile service in parts of Chicago and Minneapolis. Some Lexus 2018 vehicles also have 3G modules.
Here's where the outdated Lexus design comes in and bites us in the but again! Yeah don't change something that works is how most people defend the brand for the outdated look and feel, but the tech is old and outdated too!
Back to 3G wireless - many automakers offered services like the Lexus Enform suite. Some, like Lexus, chose to wind them down as 3G networks disappeared.
Others upgraded older cars to 4G and 5G networks.
General Motors, for instance, upgraded many cars through over-the-air software updates to OnStar-equipped vehicles, which should keep most vehicles connected.
Early 2010s Subaru vehicles require a physical upgrade to keep their STARLINK system operating. Subaru dealers install the upgrade for free.
Most Teslas currently on the road are already equipped with more modern systems. But some Model S cars built before 2015 still use a 3G connection. Tesla sells an upgrade to keep those cars up to date but requires owners to pay for installation.
Where's Lexus' solution?
That just devalued super-expensive vehicle tech that's now useless...
For you maybe those safety features don't matter or you don't want to pay, whatever the case, but for me they do!
I for sure am with SLADEROBERT! I won't be buying another Lexus.
