After finishing second last year, Lexus has taken the top spot in the 2012 J.D. Power Vehicle Dependability Study.
The study measures problems experienced during the past year by 31,000 original owners of 2009 model year vehicles, and determines dependability by the level of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.
Lexus scored 86 PP100 this year, for a decrease of 23 PP100 compared to the year before. On top of the overall win, the LS had the lowest score in the industry with just 72 PP100, and the ES 350 & RX 350 both took first place in their respective segments.
[Source: J.D. Power]
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