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Lexus & the 2010 J.D. Power Initial Quality Study

Posted by Kevin on June 21st, 2010

Old news now, but last week Lexus placed fourth in the 2010 J.D. Power Initial Quality Study with 88 problems per 100 vehicles (PP100), coming in just one PP100 behind Mercedes and two PP100 under Acura.

In light of some recent quality issues, this result stands as quite an accomplishment for Lexus — even more so given that the recently recalled Lexus GX 460 took the the top position in the Midsize Premium Crossover/SUV segment. Other first place finishes for Lexus included the GS 460 in the Midsize Premium Car segment and the LS 460 in the Large Premium Car segment, which marks the third year in a row that the LS has placed first in its segment (and the 10th time in 13 years).

Overall, the LS 460 earned the distinction of the fewest quality problems in the industry, with just 55 PP100 — a major accomplishment for the Lexus flagship.

[Source: J.D. Power]

AwardsLexus GS: Third GenerationLexus GX: Second GenerationLexus LS: Fourth GenerationUSA
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Comments
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    WorldofLuxury
  • June 21, 2010
Great... but the publicity: not so great. Mercedes-Benz and Acura are gonna use this against us for sure.
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    RDS
  • June 21, 2010
Yay ! Although Toyota & Lexus facing about sticky gas paddle problem and so on , it's still manage to get so less problem per 100 vehicle in J.D. Power !
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    James
  • June 21, 2010
@WorldofLuxury: Yeah, I agree. And did you notice that the S-class and E-class placed right below the LS and GS. And the C-class was #1 in its segment, the IS wasn't even mentioned. I think Lexus is going to really have to step up a bit, not just quality but everything. The competition keeps on getting closer and closer. Sometimes I wonder just how accurate these surveys are. I mean, look at the full size luxury SUV segment. The Cadillac Escalade was rated #1 by JD Power, but Consumer Reports just rated it as one of the "worst made cars on the road"? How could the two publications come to such different conclusions.
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    emptystreets130
  • June 21, 2010
RDS wrote:Yay ! Although Toyota & Lexus facing about sticky gas paddle problem and so on , it’s still manage to get so less problem per 100 vehicle in J.D. Power !
Lexus is still above industry average. Toyota fell of the list and isn't in the top 20.
James wrote: How could the two publications come to such different conclusions.
They're two different people. JD Power could have a different set of standard than the CR report. I wouldn't even take CR seriously. To me, they don't speak for the majority of auto enthusiast or even the tech folks.
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    FreeSpirit
  • June 22, 2010
donno yota must up it's quality bar and improve a lot the design and the handling
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    FreeSpirit
  • June 22, 2010
@FreeSpirit: a lot of pressure let's wait and see what 'll toyota make

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