Yes I am in Spain and Im entitled to attack any product manfr who lies about their product Lexus included. Theres nothing strange in what Im explaining. You dont understand because youre a Lexus employee, therefore not in your interst to do so. Now I know youre aware of my complaints from the beginning of this circus , it has stirred me into continuing to spread the true facts across the internet through other forums and blogs in the hopes it will warn others, considering buying a Lexus to think twice and research deeper to know that what they get after purchase is not whats advertised. Perhaps it will reach the myopic eyes of Lexus and they'll change their attitudes to be decent and honest in their advertising .
Now I have your attention and those of whoever is following this factual disclosing thread. Lexus was NOT honest to anyone anywhere in the world. Specifically , the Lexus official dealer in Malaga Spain did not ever mention such a video, and more to the point did not warn me that the installed sytem was primitive and useless . They did say at point of sale ..tintimating that I should be pleased at this improvement . Textually "There is a new free upgrade available to add many additional benefits and performance to the installed system" what they didn't say, That it was to replace the useless unfit for purpose system installed , and worse that it would require an expensive data consuming smart phone internet connection, with a cable straggling across the centre console to a loose smartphone. A most undesirable situation .
A proper modern interested manufacturers response, would better have been to replace the useless system entirely. Free of charge , apologizing for the error and inconvenience to the owner. Then fact they didnt , signifies theyre incapable, so the new models you push will be equally deficient in this particular aspect.
I don't know what your personal standards are , but theyre far removed from mine in this aspect or you would be consoling me . But you'd be fired, so I accept your position.
<if you want to risk losing another issue, thats of why this Hybrid is useless and a waste of money to buy, and will gurantee continuing losses until its scrapped . I invite you, or anyone else reading this to start a new thread on the Hybrid subject .
Now I have your attention and those of whoever is following this factual disclosing thread. Lexus was NOT honest to anyone anywhere in the world. Specifically , the Lexus official dealer in Malaga Spain did not ever mention such a video, and more to the point did not warn me that the installed sytem was primitive and useless . They did say at point of sale ..tintimating that I should be pleased at this improvement . Textually "There is a new free upgrade available to add many additional benefits and performance to the installed system" what they didn't say, That it was to replace the useless unfit for purpose system installed , and worse that it would require an expensive data consuming smart phone internet connection, with a cable straggling across the centre console to a loose smartphone. A most undesirable situation .
A proper modern interested manufacturers response, would better have been to replace the useless system entirely. Free of charge , apologizing for the error and inconvenience to the owner. Then fact they didnt , signifies theyre incapable, so the new models you push will be equally deficient in this particular aspect.
I don't know what your personal standards are , but theyre far removed from mine in this aspect or you would be consoling me . But you'd be fired, so I accept your position.
<if you want to risk losing another issue, thats of why this Hybrid is useless and a waste of money to buy, and will gurantee continuing losses until its scrapped . I invite you, or anyone else reading this to start a new thread on the Hybrid subject .
