The results for the J.D. Power’s 2011 Initial Quality Study are in, and Lexus has ranked highest among all brands with 73 problems per 100 vehicles (PP100), marking the thirteenth time Lexus has been at the top of the list since 1990 — here’s a chart for some perspective:
Lexus also captured four segment awards: the Lexus ES 350 for Entry Premium car; the Lexus GS for Midsize Premium Car; the Lexus GX 460 for Midsize Premium Crossover/SUV; and the Lexus LS 460 for Large Premium Car. Best of all, the LS was the top car in the entire study for the second year in a row, with just 54 PP100.
In related news, two Lexus production facilities were awarded the very prestigious Platinum Plant Quality Awards with only 24 PP100 each: the Kyushu 2 plant in Japan that produces the IS line, ES 350, & RX line, and the Cambridge South plant in Canada, which produces the RX line. The Kyushu 1 plant, which also builds the RX (along with the Toyota Highlander) earned the Silver award with 27 PP100.