Lexus HS 250h Voluntary Recall Announced


Lexus HS 250h

A voluntary recall of the 2010 Lexus HS 250h has been announced by Toyota USA—from the press release:

The ABS, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage. Some 2010 model year Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel during slow and steady application of brakes on rough or slick road surfaces when the ABS is activated in an effort to maintain tire traction.

Toyota has responded to owner concerns with a running production change for 2010 Prius that was introduced last month, improving the ABS system’s response time, as well as the system’s overall sensitivity to tire slippage. The production change for the HS 250h is planned for later this month.

The ABS system on the Lexus HS 250h is similar in design to the Prius. The software adjustment planned for HS 250h production and dealer modification is being finalized and will be announced very soon.

If a Prius or Lexus HS 250h owner were to experience this condition, pressing hard on the brake pedal will stop the vehicle safely. The vehicles are safe to drive because pressing hard on the brake pedal will stop the vehicle.

Toyota has published a list of frequently asked questions, and the Lexus Customer Assistance Center can be reached at 1-800-255-3987 if you have any questions about this recall.

The full press release after the jump.

Model-Year Prius and 2010 Lexus HS 250h Vehicles to Update ABS Software

Recalls Underscore Toyota’s Commitment to Address All Vehicle Quality and Safety Issues Promptly and Effectively

TORRANCE, Calif., February 8, 2010 – Toyota Motor Sales (TMS), U.S.A., Inc, today announced it will conduct a voluntary safety recall on approximately 133,000 2010 Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles to update software in the vehicle’s anti-lock brake system (ABS). No other Toyota, Lexus, or Scion vehicles are involved in this recall.

The ABS, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage. Some 2010 model year Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel during slow and steady application of brakes on rough or slick road surfaces when the ABS is activated in an effort to maintain tire traction.

Toyota has responded to owner concerns with a running production change for 2010 Prius that was introduced last month, improving the ABS system’s response time, as well as the system’s overall sensitivity to tire slippage. The production change for the HS 250h is planned for later this month.

“We’re committed to doing everything we can – as fast as we can – to restore consumer trust in Toyota, and these recalls are part of this effort,” said Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales. “We regret the inconvenience this recall will cause to Prius and HS 250h owners, and will do our best with the support of our dealers to make sure that it is conducted in the most trouble-free manner possible.”

Mr. Lentz continued: “As part of the quality improvement program announced by Toyota President Akio Toyoda last week, our company is undertaking a top to bottom review to ensure that our vehicles meet our own high standards of safety and reliability, now and for the future. We are taking steps to implement more stringent quality control across the company, to investigate customer complaints more aggressively and to respond more quickly to any safety issues we identify.”

The recall will allow Toyota dealers to perform the software update on 2010 Prius vehicles sold prior to this running production change. Only Prius vehicles produced since May 2009 and all HS 250h vehicles are subject to this recall. First- and second-generation Prius vehicles use a different ABS system and are not involved in this campaign.

The ABS system on the Lexus HS 250h is similar in design to the Prius. The software adjustment planned for HS 250h production and dealer modification is being finalized and will be announced very soon.

Toyota will begin mailing letters to Prius owners included in this recall next week and HS 250h owners within the next few weeks, to let them know when to bring their vehicles into a dealership. Owners will only receive a letter if their vehicle is involved in the recall.

Separately, Toyota will conduct a voluntary safety recall on approximately 7,300 early production – 2010 model year Camry vehicles equipped with the 4 cylinder engine to inspect for a power steering hose that may be in contact with a front brake tube. This contact could lead to a hole in the brake tube and cause a brake fluid leak, increased brake pedal stroke and greater vehicle stopping distance.

Owners of the involved 2010 Camry vehicles will be notified by mail starting in the middle of February.

Detailed information about these recalls is available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331.

Comments


Comments


  1. To be honest, loss of brakes for a second can happen to any car, regardless if its a hybrid or not. My friend’s TC, experience a loss of brakes over very rough road surface to slick road surface as described in the what should be called a TSB. But if you keep you foot firmly on the brakes, you’ll be able to stop.

    I understand that this TSB applies to the mass, that should of learn or learn it in defensive driving or in driving school. No offensive here.

  2. @emptystreets130: How many people actually sit in the appropriate position for frontal crashes, airbag deployment, and full engagement of the brake pedal and parking brake (and ability to engage Neutral)? ...also, for those who sit really close to the steering wheel (it’s apparent who they are), do you think that most of them would bang their knees against the dash or steering column before engaging the brakes during an emergency?

    I think the people who have the most avoidable problems with their cars are the ones who really need to go back to driving school for a thorough review instead of hiring a lawyer to demand a full refund for their vehicles - the refund to pay the lawyers…

  3. @WorldofLuxury: Driving position is a real important point that people need to be aware of, especially with regards to airbag deployment.  Too many people are injured by the airbag because they were seated improperly.