Lexus's big LS 500h sedan is both a flagship and a hybrid. We're not convinced it can serve both masters
The Judgment
If you're familiar with Lexus's brand of luxury, it won't surprise you to hear that there's a Japanese textiles theme going on in its ornate interior. And, as we've said before, inside it is a very fine thing indeed, a place where aromas, eye delights, and items of fanciful touch abound. Then we tried its infotainment. Lexus is notorious now for its refusal to build an intuitive system, which is ironic given its—ahem—aging customer base. The haptic touchpad, which is the centerpiece of its interface, is a struggle to use while driving, and you're more likely to cross a lava flow in a rowboat made of matchsticks than you are to decipher its menu structure. We managed, but not without singeing our patience.
Perhaps the LS hybrid's biggest obstacle is self-inflicted. Lexus starts this electron-wielding heavyweight at $84,055, and our test car, equipped with the $1500 height-adjusting air springs, a $2800 active-safety package, and a cochlea-stroking 2400-watt Mark Levinson audio system, twists the dealer knife with a $97,495 ask. That's in the ballpark with both a Mercedes S450 4Matic and a BMW 7-series 740e xDrive plug-in hybrid, both of which match or exceed the LS 500h's performance and fuel economy while offering a richer luxury experience. So, yes, there are a few bumps in this Lexus's road to the future. Possibly they'll be most easily avoided in a German sedan.