This is the 2nd posting, the first has still not been approved for whatever reason:
New, 2019 ES 350, about 300 to 400 miles on it. Anybody remember the radios with the joystick to move the sound around the interior of the car? Well, those were 10x better than what's in the 2019 ES 350 basic sound system. The sound movement and quality inside the vehicle is utter trash. And does NOT compliment, read share well, with the Scout navigation system. The navigation instructions do not cut out or override the music playing. And in fact, the volume is so weak that even with the sound turned down on the music, it's still barely audible enough to hear. And before you say anything, Yes, the volume on my phone is turned all the way up. Even disregarding that, the sound from the stereo is IN YOUR FACE. I did contact the dealer, who told me to turn OFF several of the features, (What? Not use the features that are supposed to enhance the sound?), and, turn the Treble down, the Mid Range down, and the Bass up. Then, move the sound to the rear. Talk about messed up. Do all that, and to get the sound to even begin to get out of your face, you have adjusted to the rear within 1 click of max rear position to still have sound coming from the front and also turned Treble and Mid Range nearly off, (basically at the maximum amount that you can adjust). And now, it sounds even worse than when you started, just not all in your face. Love the car, except this, has really put a damper on our first Lexus. I see in comments several saying that you should have checked out the stereo before buying. Bull. There are so many things going on during a test drive, especially when you've never had a car with all these new features, safety and otherwise. Besides, the salesperson is describing all the good things in the car, so the sound is down, you just expect that the stereo will be up to quality as well. I really hope as one person said that this can be fixed with a software upgrade, but other's have said it's in the quality of the speakers that are in the rear, so, Lexus, find a fix for this, now.