Genesis Emulates Lexus, Wants Its Buyers

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WardsAuto by Christie Schweinsberg

VANCOUVER, BC, Canada – It’s no surprise that Hyundai’s nascent Genesis brand is closely studying the Lexus playbook.

“It’s easier to say who has been successful at doing this than it is who has been unsuccessful. Lexus is the lone example of somebody who has been successful at doing this,” Dave Zuchowski, CEO-Hyundai Motor America, tells WardsAuto in a recent interview here. “Lexus is just a prototypical, Harvard-business-case study in how to launch a vehicle.”

A key to Lexus’ early success was its pricing strategy. The Toyota luxury brand launched the LS large sedan in 1989 at 60% of the price of its German competitors, Zuchowski says.

The first-generation LS 400, at $35,000, cost 70% of the competing Mercedes 300SEL, priced north of $50,000, Ward’s AutoWorld reported in February 1989.

Now, Genesis is coming to market priced below the competition, including the 27-year-old Lexus.

The ’17 G90 flagship sedan starts at $68,100 for a rear-wheel-drive model with a 3.3L twin-turbo V-6, compared with the $75,520 sticker for the ’16 LS 460 with RWD and a 4.6L V-8.

Even with its optional 5.0L V-8 and AWD, the ’17 G90 is priced below the base LS, at $72,200.

“Luxury buyers really do appreciate the value proposition,” Zuchowski says. “And you see value in a lot of different ways. We have a very difficult time giving people a reason to buy a new, somewhat-unproven product when it’s priced the same as the competitors that have been there for a long time.

“Pricing is nothing more than brand power,” he continues. “And we look at brand power as brand opinion, brand consideration, brand awareness, all those different things. And all of those metrics are lower than our competitors.”

Another way Genesis is copying the Lexus playbook is by hiring some of its top talent.

Former Lexus Product Marketing National Manager Yuval Steiman, a 17-year Toyota veteran, jumped to Genesis as director of product strategy earlier this year.

Hyundai also has Ricky Lao, former Lexus product planner and Connie Kahn, Lexus senior product marketing associate, working on Genesis.

The outsiders Hyundai has brought in for Genesis, both in the U.S. and at the global level, are helping reinforce a Western view of luxury within the Korean automaker, which has been pleasing for HMA.

“It’s just a different perspective and a different voice saying very similar things, and I think that helps get the message (HMA is trying to send to Hyundai top management) across more quickly,” Zuchowski says.

Goal: Continue Wooing Lexus Buyers
In its previous attempts at selling luxury cars with the first- and second-generation Hyundai Genesis mid-large sedan and the first-gen Hyundai Equus large sedan, Hyundai found most of its conquests came from Japanese brands.

“The most (inflow), in terms of trade-ins – the highest percentage by far was Lexus,” Zuchowski says.

It sees that phenomenon continuing, with the HMA CEO noting how difficult it has been for even the 27- to 30-year-old Japanese luxury marques to conquest the Germans.

“We have (had) more success (conquesting) Japanese luxury (car buyers) than we do with German luxury (buyers), for sure,” he says. “And I think we’ll gain more German luxury, but when we look at our source of sales, it’s not a huge piece.”

Zuchowski notes Toyota buyers looking to move up from the Avalon fullsize sedan appreciate the value they have found in the Hyundai Genesis sedan.

“Maybe they’re looking at a (Lexus) ES 300 (midsize 4-door), and (they give us) a look,” he says. “And value is important for those move-up buyers, where (they conclude), ‘I don’t compromise anything. I get the performance, I get the room, I get the technology, I get the horsepower – I get everything I can get in these other vehicles, but I’m getting it for a pretty good discount.’”

Both the ’16 Genesis and ’17 ES start in the $38,000 range.

However, it’s a safe bet Lexus’s U.S. positioning is fine for now. While Genesis may chip away at Lexus car sales, the luxury-car segment in the U.S. already is shrinking as Americans flock to CUVs. And Genesis won’t have a CUV to challenge the Lexus NX or RX for a few years at least.

The forthcoming Genesis compact CUV is sharing a platform with the midsize G70 sedan not launching until early 2018. The Genesis midsize CUV that would be a competitor for the RX will ride on the same platform as the current G80 mid-large sedan and has an undisclosed introduction date.

Zuchowski says the Genesis team is trying to pull the latter model ahead, recognizing the sedan segments are contracting.

While Lexus did respectable in the first part of the 1990s, its best years weren’t realized until it launched the RX midsize CUV in 1998.

WardsAuto data shows Lexus sales went from 63,534 in 1990, its first full sales year in the U.S., to 206,037 by 2000.

Lexus U.S. sales hit a pinnacle last year of 344,601. The RX accounted for 100,610 units of that total.

Genesis predicts U.S. sales of 90,000 units by 2021, when all six of its planned models are in market, including the G90, G80 (formerly Hyundai Genesis), G70, an unnamed coupe and the two CUVs.

http://wardsauto.com/print/industry/genesis-emulates-lexus-wants-its-buyers

Very interesting, and very smart by Hyundai. I wouldn't bet against their strategy at all, and can see them passing Acura & Infiniti in short order. Wouldn't be surprised to see them match Audi sales in the USA either.

Lexus, well, that's another story...
 
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http://wardsauto.com/print/industry/genesis-emulates-lexus-wants-its-buyers

Very interesting, and very smart by Hyundai. I wouldn't bet against their strategy at all, and can see them passing Acura & Infiniti in short order. Wouldn't be surprised to see them match Audi sales in the USA either.

Lexus, well, that's another story...
What Lexus did was tough...while they have been victorious on many, many fronts, the Germans have never rolled over, and also because the American market is still partial to the three-point star and Roundel. It will always be a continual battle at the top.
 
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CIF

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Not convinced, sorry. The Genesis "brand" still seems like a half-hearted, and confusing effort. Very different from the effort Toyota put into Lexus.

Also, yes they have a few ex-Lexus staff, but most of them seem to be some low-level or mid-level staff, so not really significant in my eyes. Hyundai didn't really poach any top talent from Toyota or Lexus.
 

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The strategy is smart, but their vehicles don't back it up the way the LS, ES, and SC did for Lexus in the early years. They really need their own self-consistent design language instead of creating obvious mashups of Lexus, Mercedes, and BMW.
 
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Not convinced, sorry. The Genesis "brand" still seems like a half-hearted, and confusing effort. Very different from the effort Toyota put into Lexus.

Also, yes they have a few ex-Lexus staff, but most of them seem to be some low-level or mid-level staff, so not really significant in my eyes. Hyundai didn't really poach any top talent from Toyota or Lexus.
It helps that the company is relocating to Texas, so there's still quite a large contingent of Toyota employees that don't want to uproot from California, and Hyundai is providing them opportunities for them to continue in their careers.

Right now, Genesis is no where near what Lexus was, but then, the ship has sort of sailed for any other car company who wants to change the luxury market. If anything, Genesis can only evolve, and it will take them longer than Lexus did to be at the level they are now. If you don't have SUVs in the lineup, you're still on the fringes...
 

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Right now, Genesis is no where near what Lexus was, but then, the ship has sort of sailed for any other car company who wants to change the luxury market. If anything, Genesis can only evolve, and it will take them longer than Lexus did to be at the level they are now. If you don't have SUVs in the lineup, you're still on the fringes...

They actually had a pretty nice upmarket SUV several years ago (the Hyundai Veracruz)...but then dropped it. I thought, except for the completely numb steering, that it compared very favorably with the Lexus RX350....but it never sold in the numbers that the smaller, less-expensive Santa Fe did.

640px-Hyundai_veracruz-2007washauto2.jpg


2008_hyundai_veracruz_picture%20(9).jpg
 
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mmcartalk

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Not convinced, sorry. The Genesis "brand" still seems like a half-hearted, and confusing effort. Very different from the effort Toyota put into Lexus.

I am.....at least with one specific vehicle. Test-drive a RWD Genesis 5.0 V8 and I think you will agree. For the money, that car absolutely stunned me with its competence, build quality, materials, and design. It combines 1960s muscle-car power with refinement, ride-comfort, quietness, decent handling, and a true luxury-car driving experience.

(And, where you are, in Canada, I think Hyundai also offers the 5.0 with AWD. They won't sell that version here in the U.S. because of CAFE gas-mileage rules).
 
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They actually had a pretty nice upmarket SUV several years ago (the Hyundai Veracruz)...but then dropped it. I thought, except for the completely numb steering, that it compared very favorably with the Lexus RX350....but it never sold in the numbers that the smaller, less-expensive Santa Fe did.
Not talking about the Hyundai brand. Just like Toyota and Lexus, each have their own line of utes. Genesis doesn't have any, and that's where the sales are right now.
 

maiaramdan

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the strategy is the same as the phone market
the continuous battle between the Japanese vs Chinese and Korean
yes
Panasonic is dead also Toshiba and Sharp got sold to Foxconn and even Sony can close anytime
but i don't think this is the case in cars
Hyundai is not Samsung and Kia is not LG

Japanese main power is the reliability and the build quality
yes those 2 aspects are getting better in a lot of places not only Chinese and Korean car wise
but also Malaysian , European and American either north or south
but as those upping their game the Japanese also not stopping
honestly i don't know why i see a lot of hate to Japanese brand on the internet

at Autoblog or carscoops or etc.....
when i read the comments i feel the jealous maybe
and i return and ask myself if after what i read and those brands still able to sell it's absolutely amazing

i am sorry about the way that may looks racial somehow
but honestly why internet community hating the big Japanese
why people insist to compare Japanese to Korean
they may look like one another, they maybe even built for the same audience
but the action you will got from any Japanese either auto or electronic or appliance you will rarely have something like it from any place in the world
 

mmcartalk

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the strategy is the same as the phone market
the continuous battle between the Japanese vs Chinese and Korean
yes

Japanese main power is the reliability and the build quality


why people insist to compare Japanese to Korean
they may look like one another, they maybe even built for the same audience
but the action you will got from any Japanese either auto or electronic or appliance you will rarely have something like it from any place in the world

Well, I can't vouch for all of the South Korean-badged products today. But, from what I've seen of their vehicles (some of which, of course, are built here in the U.S.), their overall build quality has caught up to, and in some cases, exceeded that of the Japanese. That's not to say that the Japanese no longer build great products (In most cases, they do).........but the undeniable fact is that Hyundai and Kia have improved tremendously over the last two decades....and especially after the early 2000s.
 
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Joaquin Ruhi

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Not convinced, sorry. The Genesis "brand" still seems like a half-hearted, and confusing effort. Very different from the effort Toyota put into Lexus.

Also, yes they have a few ex-Lexus staff, but most of them seem to be some low-level or mid-level staff, so not really significant in my eyes. Hyundai didn't really poach any top talent from Toyota or Lexus.
I'm surprised that the usually thorough Christie Schweinsberg of WardsAuto failed to mention the most significant hire away from Lexus: Brian Smith, the former vice president of marketing for Lexus, now Hyundai USA's chief operating officer. Granted, this is a higher position and not specifically Genesis-related, but I can't help but suspect his 9 years at Lexus were a factor in Hyundai hiring him.
 
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CIF

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the strategy is the same as the phone market
the continuous battle between the Japanese vs Chinese and Korean
yes
Panasonic is dead also Toshiba and Sharp got sold to Foxconn and even Sony can close anytime
but i don't think this is the case in cars
Hyundai is not Samsung and Kia is not LG

Japanese main power is the reliability and the build quality
yes those 2 aspects are getting better in a lot of places not only Chinese and Korean car wise
but also Malaysian , European and American either north or south
but as those upping their game the Japanese also not stopping
honestly i don't know why i see a lot of hate to Japanese brand on the internet

at Autoblog or carscoops or etc.....
when i read the comments i feel the jealous maybe
and i return and ask myself if after what i read and those brands still able to sell it's absolutely amazing

i am sorry about the way that may looks racial somehow
but honestly why internet community hating the big Japanese
why people insist to compare Japanese to Korean
they may look like one another, they maybe even built for the same audience
but the action you will got from any Japanese either auto or electronic or appliance you will rarely have something like it from any place in the world

There are some fundamental differences for a variety of reasons.

First off, Panasonic is not dead, not even close. They are the main supplier for Tesla's batteries. Panasonic also has some ties with Toyota. Panasonic is a long-time sponsor of various Toyota motorsport teams, and Panasonic for many years now has been the sole supplier for Toyota hybrid batteries, under the joint venture Panasonic EV that they set up with Toyota. Due to Panasonic's close relationship with Toyota and Tesla, they won't fail. Not to mention Panasonic remains a major player in microwaves, DJ equipment, and mirrorless cameras.

Hyundai and Kia are the same company. Hyundai is still somewhat comparable so Samsung. Hyundai Group's revenues and profits are not as high as Samsung Group's, but they're still quite large.

With that said, Toyota is Japan's crown jewel, truly the pride of Japan itself. Toyota is so successful and influential, they've inspired and influenced numerous companies in many industries other than automotive. They continue to be influential to this day, not to mention the influence they have for many competitors. Toyota revolutionized production itself with its production system. Toyota is also not complacent much like other lesser Japanese companies that have faltered and failed.

Also this is far, far different than the phone market. Phones are a cheap commodity, vehicles are not. For most people around the world, a vehicle will be the 2nd most expensive (and significant) purchase they make in their lives, after a place to live. For some people, a vehicle will actually be the number 1 most expensive and significant purchase they make in their lives. As such, it is extremely difficult for an automaker to remain consistently successful in the auto industry, even more so for newer competitors.

I'm surprised that the usually thorough Christie Schweinsberg of WardsAuto failed to mention the most significant hire away from Lexus: Brian Smith, the former vice president of marketing for Lexus, now Hyundai USA's chief operating officer. Granted, this is a higher position and not specifically Genesis-related, but I can't help but suspect his 9 years at Lexus were a factor in Hyundai hiring him.

Sure, but one hire does not a brand make. Also, this is not a top level hire. We're not talking about a Jim Press, a Jim Farley, a Bob Carter, a Jim Lentz, a Jack Hollis, a Mark Templin or a Jeff Bracken here. Toyota did lose a couple of such top executives in the past, but they went to American Big 3 competitors, not to Hyundai.
 
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Honestly if that joke of a brand thinks they stand a chance to Lexus, then they should pack up and gtfooh. They're just releasing cars at a time where Lexus just waking up from being dormant. I can't wait for them to revamp their cars and slap in the Twin-Turbocharged 3.5L V6 in the IS, hopefully the new GS, and their SUV's. Include that with a revolutionary TNGA/GA-L platform, better drivetrains, better interiors, better technology, better transmissions, better turbocharged 4-cylinder, and obviously ramping the heck out of the IS to a new IS F as an example, then they're done.

While I must admit, the G70 is the best product that has come out of Genesis, but the future 4IS will pulverize it. The G90 is a genuine joke compared to the LS, and the G80 in both forms are slower than the GS. Their only good car right now is the G70. What's so funny is that they're so absorbed in copying and replicating Lexus' success (it is so damn obvious), but they don't realize that they needed an SUV way earlier, especially in today's market. Their stubbornness is as clear as day. Alfa Romeo gets the memo with the new Giulia and the Stelvio. Honestly, if Alfa Romeo had amazing reliability, and slightly better build quality in their cars, it is an absolute no-brainer for me to pick them over Genesis.

What makes me despise Genesis, is that to me, as a person who looks at things objectively, their sole purpose is to just steal buyers and leech off the other luxury marques. They have no beginning, they don't have that spark, they don't have a genuine reason to start a brand. Brands like these will end up being irrelevant and soulless. Take Mercedes-Benz, Audi, BMW, Lincoln, Cadillac, and Acura for example. They were born because they had something to offer, they were actually special. Genesis is a waste of time, money and energy. Lexus was among those others, they had that spark, their purpose was to revolutionize the limits of luxury, the redefine the meaning of luxury. To be dependable, strong, reliable and have that sense of companionship. There is that certain heritage that makes Lexus special. Genesis has no reason to exist other than Hyundai/Kia trying to increase sales. When there's a genuine reason behind a launch of a brand, that's what makes it special. Genesis will never be up to their level, ever.
 

mmcartalk

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The G90 is a genuine joke compared to the LS, and the G80 in both forms are slower than the GS. Their only good car right now is the G70.

No offense, but have you actually gone to look at, and test-drive, any Genesis products....or are you simply opining from videos and what you have seen others post? I have done full-reviews and test-drives of the G90 and both versions of the G80.....as a Genesis product, and earlier, when it was marketed as the Hyundai Genesis. I can assure you, at least from my perspective, that these cars are no joke. Their hardware, sheet metal, built quality/solidness, fit/finish, road manners, and content are as least as good as (and in some cases, as with hardware and sheet-metal solidness) better than their competition. This is not the 1990s anymore....virtually everything that comes from Hyundai and Kia these days (and Genesis is a Hyundai division) is respectable. Consumer Reports itself now ranks Genesis as its top-rated overall vehicle-brand, even though they don't (as of yet) offer any SUVs in the American market (but one is coming).
 

Ian Schmidt

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I'll take your word for it that the cars are good, but their marketing and image-making is worse than Infiniti. Nobody knows they exist, and those of us that do aren't clear what their animating idea is besides "undercut M-B/BMW/Lexus and make it up in volume".
 

maiaramdan

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Honestly now Acura is just Honda and nothing separate them, if Honda killed Acura tomorrow and sold the RLX as Legand, TLX as Vigor, ILX as Integra, MDX, RDX, CDX as is or as Pilot sport, CRV sport and keep the NSX as is, it will be great and no one will notice

This is just small example that Japanese is very lazy and not doing good
 

mmcartalk

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I'll take your word for it that the cars are good, but their marketing and image-making is worse than Infiniti. Nobody knows they exist, and those of us that do aren't clear what their animating idea is besides "undercut M-B/BMW/Lexus and make it up in volume".


Did you check them out at the Baltimore show? I appreciate the fact that you take my word for it, but you don't have to....you're a smart guy, and I know you are capable of judging a vehicle for yourself. :):thumbsup:

I agree that their marketing could be better. But I'm also a firm believer that vehicles should sell on their merits, not image. One is buying (or leasing) an actual product, that he or she has to depend on every day to get around in....not some glamour-set of wheels that NFL quarterbacks or Hollywood entertainers are paid big bucks to promote in TV ads.