We do not know how they were driving. Shifting a 2UR at 7500 rpm will definitely not get the claimed mpg rating. When I happen to drive an electric car, whatever the power, I smash the pedal at every opportunity, range is terrible. Can’t blame the car.The New York Times points out that all EVs have a lower range in colder temperatures, but even in warm weather, a Tesla Model Y ran out of juice at least 50 miles below its claimed range in Consumer Reports' tests.
50 Miles is a staggering difference. There are quite a few complaints online so this isn’t surprising. Not sure why anyone has an issue with the government making sure what is advertised is truthful.