Lexus ES Wins Segment in 2014 J.D. Power Initial Quality Study

The Lexus ES was named the top Compact Premium Car in this year’s J.D. Power Initial Quality Study. The LS was the second place Large Premium Car, and the GS tied for third in the Midsize Premium Car category.

The study, which looks at problems experienced in the first 90 days of vehicle ownership, was redesigned in 2013 to better reflect issues related to new technologies and features. Lexus remains third overall in the standings, behind Porsche & Jaguar — here’s a snapshot of the results above the industry average:

Lexus JD Power 2014 Initial Quality Study Results

In related news, the TMMC South plant in Cambridge, Canada, which produces the Lexus RX, received the Platinum Plant Quality Award for producing models that yield the fewest defects or malfunctions.

Two other Lexus plants were honored — both the Kyushu 1 & Kyushu 2 plants received the Gold Plant Quality Award for producing the Lexus CT, RX, ES and IS models.

Plant quality awards are based solely on defects and malfunctions and exclude design-related problems.

[Source: J.D. Power]

Comments

C
corradoMR2
June 18, 2014

Very surprised at the rating. Third place is disappointing.

L
lafars
June 19, 2014

The thing that shocks me is that jaguar is second, who have been famous for their British quality

S
sebisab93
June 19, 2014

J.D power is paid by the brands. One of my friends works at BMW and he said that J.D Power is just a competition by paying. My mother is a butcher and she also said that her boss is paying to them, so everybody thinks that their meat is the best. ;D J.D power is just a joke, you have to find out for yourself which car brand builds the most reliable cars. And no doubt, Lexus and Volvo are the best there. And Mercedes gets better and better like in the 80s. Sorry for my bad english and greetings from Germany ;)

G
gill
June 19, 2014

Its an initial quality survey....I've noticed many brands, such as Ford, GMC, Audi, etc, who do poorly in long-term surveys actually do well in this one. I think this is because they pretty much engineer their cars to be in good condition during the first few months, and ignore the long-term.

R
Ray
June 19, 2014

Jaguar at 2nd place? Seriously??!!

L
Lexus Cohen
June 19, 2014

Jaguar? That's surprising! Lexus is doing extremely well as usual though!

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