Toyota now offering to buy back recalled bZ4X EVs
Other remedies are available, but unsatisfied owners can give up the vehicle and walk away
The Toyota bZ4X is brand new
and just hitting the streets, but there’s already a big problem for the EV. In June, Toyota
advised owners to park their new electric crossover
, stating that sharp turns or abrupt acceleration could cause the vehicle’s hub bolts to loosen, making it more likely that a wheel would fall off. Now, the automaker is sending letters to owners with the next steps, and the situation appears to have reached the point that Toyota’s ready to start buying back bZ4Xs
from unsatisfied buyers.
reported that Toyota sent letters to buyers, advising them to continue avoiding driving their vehicles. The automaker also offered several remedies to affected owners, including reimbursements if the car was paid in full, continued access to a loaner vehicle and storage of the bZ4X, free charging, and extensions of factory warranties
If none of those offers are satisfactory, Toyota is offering to buy back affected bZ4Xs. The terms and conditions of the buyback offer depend on the state and the particulars of each sale. That the automaker is moving to make the buyback offer is significant because the bZ4X is such a new and high-profile vehicle. It’s Toyota’s first dedicated EV, so the wheels falling off is even more of a disaster than it would be for a more anonymous model.