Lexus LS Lexus Apple CarPlay overseas

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Hi all,

I have bought 2019 Lexus LS500 which it suppose to have Apple CarPlay equipped with it. I was surprised that i doesn't have even though 2019 LS comes standard with this feature.

Unfortunately, i wasn't able to test drive the 2019 model only 2018 f sport. I assumed that when i purchase the 2019 LS it will have this feature as i read here all Lexus vehicles built after October 2018 will have Apple CarPlay equipped.

I then went back to the dealer to ask the salesman about this feature it may be hidden somewhere i didn't notice, he replied "what is Apple CarPlay ?, i was shocked that this guy doesn't even know about this feature which i then was sure that it doesn't exist.

Made some internet searches and asked people on Instagram. It appeared that Lexus didn't equip this feature it vehicles sold outside the US. I'm really sad that i paid on my car around $100,000 but it doesn't come with Apple CarPlay. Even though, Apple CarPlay is fully supported in my country (United Arab Emirates).

I'm writing my problem because i haven't seen in the internet anyone who asked about it before. Did anyone hear anything about his problem ? or might heard when it will be available ?
Also, somehow when i try to contact the Lexus headquarter, it redirects me to the US market email and they reply that they only work for US market don't know about others.
Please let us know if you are living outside the US and tell whether it's available in your country.

Thanks!
 
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Yes I bought the new ES 350 and I have the same problem in Saudi Arabia, I hope they find a way to update the car system and add this feature :(
 

krew

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I'm writing my problem because i haven't seen in the internet anyone who asked about it before. Did anyone hear anything about his problem ? or might heard when it will be available ?
I am NOT RECOMMENDING this, but some people have been installing CarPlay on their cars themselves. Take a look at this thread:

 
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I am NOT RECOMMENDING this, but some people have been installing CarPlay on their cars themselves. Take a look at this thread:

I have read it has region lock and you must not try if you are outside the US.
 
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It’s supposedly about to be rolled out in the UK and therefore Europe and elsewhere. There’s a lot of chatter on Lexus UK sites about some UK dealers testing it and getting ready to roll it out now that the Europe license issue has now been resolved. As I posted elsewhere on the site I’m not sure how Lexus are going to integrate it and whether it’ll be rolled back to older models or just new cars but it appears to be imminent!
 
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It’s supposedly about to be rolled out in the UK and therefore Europe and elsewhere. There’s a lot of chatter on Lexus UK sites about some UK dealers testing it and getting ready to roll it out now that the Europe license issue has now been resolved. As I posted elsewhere on the site I’m not sure how Lexus are going to integrate it and whether it’ll be rolled back to older models or just new cars but it appears to be imminent!
Good news, i hope we see it soon also in the Middle East!
 
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