Search results

Called my dealer in Sacramento today. They are aware of a “fix”. Service manager said he had talked to to Lexus engineer and tech. division. He said there is a fix coming but could take another 1 to 3 months before an official notice will come out for dealers to start notifying customers to make...

Tmogis I have posted my displeasure with both my dealer and the customer service people with Lexus customer relations. Both have noted issues with the lack of full surround sound as it it sold. My suggestion is to keep calling your dealer and customer relations at Lexus. If you find a stereo...

Update: 5/7/19 Call my dealer today both sales manager and service manager are both very aware of the poor sound quality. Both are putting pressure on their corporate office to get a resolve on this issue. May I suggest keep calling the Lexus corporate office 1-800-2553987 and your dealer to...

Just purchased a brand new 2019 ES300H Luxury model 8 days ago. Found it odd that all the sound only comes from front seat shoulder position forward. If you fade all sound to the rear the only sound comes from 2 very tinny low volume speakers. Car dash says it has surround sound and it is the 10...