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Pam, I would go on Lexus.com and send them a complaint. My guess is, that's why they reached out to me early-on.

@rigarba, I have the stock Pioneer system. From what I understand, they are working on a permanent fix (improvement, since they never admitted anything was wrong with it!) May might be a little early, but good luck.

I just had a "pre-production" amplifier put in my 2019 ES by the dealership. They are working on a fix. The new amp makes it 100% better--I can now hear some sound from the rear speakers without the fader being set all the way to the back and turning off the front ones. It's not perfect, nor...

Maybe there is hope... I had complained about the system to Lexus corporate, and today, I received a call stating they wanted to try installing a part in my car that might help.... I am waiting for the appointment and install, so maybe they are listening! My suggestion to all: Make your...

Yes, sad, but looks like there are no other options at this point. I had thought I would take the car home for a day before buying it, but while talking within the salesman on the test drive and enjoying the smoothness of the car, I didn't think of making sure the sound system matched the price...

I also have asked the dealership about this, and was told that "Lexus is aware there are complaints." "However, there is nothing in the works to change anything." So, rather than live with this substandard system until it's time to trade, I was wondering if anyone has tried an after market...