Lexus Places First in J.D. Power Asia Pacific 2013 China Initial Quality Study


Lexus ES in China

Lexus has tied Mercedes Benz in the J.D. Power Asia Pacific 2013 China Initial Quality Study, with each brand recording only 52 problems per 100 vehicles sold. The industry in China averages 119 problems per 100 vehicles.

The study looks at problems experienced by new vehicle owners in the six months of ownership, dividing those issues into two distinct categories: design-related problems and defects and malfunctions.

The overall score is determined by problems reported per 100 vehicles (PP100) — here’s how the Chinese market performed:

J.D. Power Initial Quality Study Asia Pacific

The study is now in its fourteenth year, and is based on responses from 21,181 owners in 46 major cities across China.

[Source: J.D. Power Asia Pacific]

Comments


  • Pistol Pete

    No surprise here. But what is astonishing is… Mercedes?!

  • leopard08

    what a miss match, only lexus is in its rightful place. what i see here is that the Chinese are badge snobs. The brands they respect are at the top. The is no way in hell toyota will fall below VW. lol where is honda? but this cornfirms how good is lexus, even china cant hate em!

  • Jumping Jack Frost

    Oh they hate them for sure, on the basis that it is a JP brand… The animosity runs deep. The fact that Lexus was able to come out on top, esp. in this Japanese-hating country, is an amazing feat. Like you, I’m very skeptical of the rest. I mean Toyota falling below all these European brands as well as the Korean brands….sounds dubious… Hyundai and Kia have terrible quality, If there’s one thing I know about Koreans is that they will use whatever means necessary to manipulate their numbers

  • leopard08

    what often happens is most ppl dont know lexus is toyota brand. they mistake it for some European brands. These people often just say “i dont know what it is but it looks expensive”