Lexus Places First in 2012 J.D. Power Sales Satisfaction Index Study

Lexus LS 460 F SPORT

For the second year in a row, Lexus has topped the J.D. Power U.S. Sales Satisfaction Index (SSI) study, placing first among luxury brands and scoring highest overall.

Here’s how Lexus performed against the other luxury brands:

Lexus J.D. Power Sales Satisfaction Index Study

The SSI study ranks the new-vehicle purchase experience and measures customer satisfaction with the selling dealership, and is based on responses from 31,386 buyers who purchased or leased their new vehicle in May 2012.

[Source: J.D. Power]


  • BlackDynamiteOnline

    Another EASY victory for Lexus…..

  • blkpantha

    am so happy people are realizing that Lexus is just magnificent

  • RikiDen

    Only german cars for years and two months ago rode and then drove a 13 GS350. Bought it and saved over 20k, and price was not the reason.

  • Nate Vongshotivat

    No surprise for meĀ  ;)