Lexus Places First in 2012 J.D. Power Sales Satisfaction Index Study

Posted by Kevin on November 28th, 2012

For the second year in a row, Lexus has topped the J.D. Power U.S. Sales Satisfaction Index (SSI) study, placing first among luxury brands and scoring highest overall.

Here’s how Lexus performed against the other luxury brands:

Lexus J.D. Power Sales Satisfaction Index Study

The SSI study ranks the new-vehicle purchase experience and measures customer satisfaction with the selling dealership, and is based on responses from 31,386 buyers who purchased or leased their new vehicle in May 2012.

[Source: J.D. Power]

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Comments
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    BlackDynamiteOnline
  • November 28, 2012
Another EASY victory for Lexus..... BD
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    blkpantha
  • November 28, 2012
am so happy people are realizing that Lexus is just magnificent
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    RikiDen
  • November 29, 2012
Only german cars for years and two months ago rode and then drove a 13 GS350. Bought it and saved over 20k, and price was not the reason.
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No surprise for me  ;)

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