Lexus Tops 2012 J.D. Power Initial Quality Study


Lexus LS 460 J.D. Power

For the second consecutive year, Lexus is the highest ranking brand in the J.D. Power Initial Quality Study.

This marks the fourteenth time in twenty-three years that Lexus has topped this study, which focuses on problems experienced by owners in the first 90 days of ownership. Lexus averaged 73 problems per 100 vehicles (PP100), putting them just ahead of Jaguar’s 75 PP100 — here’s the chart for some perspective:

Lexus J.D. Power Scores

As for individual models, Lexus captured three segment awards: the ES for Entry Premium car; the RX for Midsize Premium Crossover SUV; and the LS for Large Premium Car.

In related news, two Lexus production facilities were awarded with Plant Assembly Line Quality Awards: the Cambridge South plant in Ontario received a Gold Quality Award, and the Kyushu 2 plant in Japan earned a Silver Quality Award.

See the full results of the J.D. Power Initial Quality Study

Comments


  • DfADF

    Tahara Aichi  Plant is the flagship facility.. 

  • heydrichmuller

    The big surprises here are Jaguar and the German brands making the top 15 list. They are not usually known for their dependability though overpriced. I often pity people who aren’t sitting behind a Lexus wheel or at least a Toyota. It is effortless to drive and more than dependable.

    I drove an X5 once and I can say it has ruined the BMW brand for me. The pedals were heavy, I’m supposed to be hauled around by the vehicle not vice versa. And of course it broke down on the highway-the worst curse you can wish on a motorist. 

  • Annoinashell2000

    wow porsche? really? maybe since they charge so much for a damn car that only a few people can afford it so they have less cars and less problems to deal with…

  • BlackDynamiteNY

    Lexus dominates another Quality Survey…..

    YAWN!!
    BD

  • LexusLVR

     “I often pity people who aren’t sitting behind a Lexus wheel or at least a
    Toyota. It is effortless to drive and more than dependable.”

    And I pity you for making such a silly comment. People are free to drive what they want.

    I have a LS460. It’s comfortable, quiet and sedate. I also have a Mercedes E350 convertible. It’s comfortable, sporty and fun. Two completely different cars with different characters.

  • come on now

    Imagine if Ford or some other company won the award they would be advertising the hell out of the  news

  • http://www.facebook.com/LexusandThePursuit WorldofLuxury

    I agree with heydrichmuller though. He implied that Lexus is the best, and that is true. (=