Lexus LX 470 Recall Announced


2006 Lexus LX 470

A voluntary safety recall has been announced for certain 2003-2007 Lexus LX 470s due to an issue with the steering shaft:

Lexus has determined that the construction of the steering shaft on involved LX 470s is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels, such as striking a deep pothole. If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the full locked position, the steering shaft may disengage over time.

Lexus is not aware of any accidents related to this condition.

The remedy for this condition involves replacing the snap ring with a newly designed one and the installation of an additional component to prevent separation of the steering shaft.

Affected owners will be contacted by mail in August to schedule the no-charge recall remedy at their local Lexus dealership — if you have any questions or concerns, it’s best to contact Lexus Customer Satisfaction 1-800-255-3987 or by visiting the Lexus recall page.
 
The full press release after the jump.

Lexus Announces Intent to Voluntarily Recall Certain LX 470 Vehicles to Address Potential for Steering Shaft Disengagement

TORRANCE, Calif., July 29, 2010 — Toyota Motor Sales (TMS), U.S.A., Inc., today announced that Lexus intends to conduct a voluntary safety recall of approximately 39,000 2003-2007 Model Year LX 470 vehicles to address a steering shaft condition.  No other Toyota or Lexus vehicles are involved in this safety recall.
 
This action follows an announcement made by Toyota Motor Corporation in Japan on July 29, 2010.
 
Lexus has determined that the construction of the steering shaft on involved LX 470s is such that the snap ring on the shaft may disengage when the vehicle experiences an unusually severe impact to the front wheels, such as striking a deep pothole.  If the snap ring becomes disengaged and the steering wheel is then repeatedly turned to the full locked position, the steering shaft may disengage over time.
 
Lexus is not aware of any accidents related to this condition.
 
“At Lexus, we are committed to setting a new standard for quality customer care and aggressive attention to the safety of our drivers,” said Mark Templin, group vice president and general manager of Lexus. “Our engineers have thoroughly investigated this issue and have identified a robust and durable remedy that will help prevent this condition from affecting drivers in the future.”
 
The remedy for this condition involves replacing the snap ring with a newly designed one and the installation of an additional component to prevent separation of the steering shaft.
 
Lexus will begin sending out notification to owners of involved vehicles by first class mail beginning in mid-August 2010, advising them to bring their vehicles to their local Lexus dealer to have this remedy performed at no charge.
 
Detailed information about this recall is available through Lexus Customer Satisfaction at 1-800-25 LEXUS or 1-800-255-3987 or at www.lexus.com/recall.

Comments


  • WorldofLuxury

    Well, that would include my LX.

    Both my LS and LX are facelifted versions of the second generation of their respective model. Both had just been updated with new and useful technologies, such as better lighting, a new Nav, a new steering system, traction control, additional airbags, etc. At the same time, I had a lot of dealer visits.
    - recall of the LX lighting system and the LS had “auto-leveling” problems
    - both GPS gave some weird directions
    - both steering wheels were easily misaligned
    - my LS always had a “Check VSC” warning, and the car just wouldn’t move until I removed the key from the ignition and restarted the car.

    Still, I believe I’ve benefited a lot from those new technologies… well, mainly the GPS and the VVT-i in the LS (I wish the LX had it when I purchased it). :-P (hopefully the airbags will deploy properly)

    On the side note, I feel that Toyota/Lexus are providing the most thorough review of their vehicles. All the other automakers seem to simply follow-the-leader in checking certain problems (e.g.: the sudden rise in fuel-related recalls recently).

    Anyways, I’m not discouraging Lexus from anything; I just hope that they find out why their new vehicles always have so much problems – perhaps because of the lack of real world testing? I really want a new LS and LX for my garage right now! Believe you me, being a big Lexus fan and all, it’s unfortunate to not be completely satisfied with the new models and having to wait for the next-generation!

  • WorldofLuxury

    Btw, I’m not a big fan of that photoshopped LX picture. Not only were the pictures of the later updates photoshopped version of the facelift, but if I remember correctly, the originals were of the pre-facelift version.

    I mean… If Lexus were good at photoshopping, then I suppose I don’t have much to complain, but they’re not good – they suck. hehe