Consumer Reports Tests Lexus GX 460 Update


Consumer Reports have performed a test of the Lexus GX 460 software update:

The magazine also posted a final comment on the safety issue they discovered, which ultimately led to current Lexus GX 460 recall:

That’s what happened with the GX 460. The problem with the vehicle’s emergency handling capabilities was discovered by our auto engineers during routine testing. Within a week of Toyota being notified, its Lexus division had stopped the sale of the vehicle. And a couple of days later, it had duplicated the problem, identified a gap in the programming of its electronic stability control system, and was working on a software fix.

That fix is now available at all Lexus dealers, and GX 460 owners can have their vehicles repaired.

…the company acted rapidly to address the GX issue and provided a model for other companies to follow. The time between when we first notified them about the problem until our vehicle had the software update and we were able to retest the GX was less than a month. And that kind of responsiveness often gets rewarded in the marketplace.

Considering the current consumer climate, there was no question Toyota needed to deal with this GX recall quickly and effectively, but even so, the timeline is remarkable. Nice that Consumer Reports recognized that.

[Source: Consumer Reports]

Comments


  • WorldofLuxury

    The GX looks pretty nice; it doesn’t deserve a side profile that is identical to its Toyota counterpart, even if they aren’t sold together in any markets. It’s just not right, and the LX doesn’t deserve such similarities even more.

    About the video: I hope the GX doesn’t come to a complete stop if the speed were just a tad higher.

  • lexusjoe

    For the most part, our loyal Lexus customers have NOT been overly concerned about the initial recall. New sales of GX460′s are going well. I have done extensive driving in both the 2003-2009 GX470 as well as the new 2010 GX460. Honestly, I think the new one is even MORE STABLE and handles even better (and that was BEFORE the VSC flash-fix)