For the ninth consecutive year, Lexus has topped the J.D. Power & What Car? UK Vehicle Ownership Satisfaction Study:
In the manufacturer rankings, Lexus ranks highest for a ninth consecutive year, receiving a customer satisfaction score of 833. Lexus performs particularly well in two of four key measures: service satisfaction and vehicle appeal. Rounding out the top five nameplates are Honda (817), Mercedes-Benz (808), Škoda and Toyota (805 each).
The fact that Lexus has managed to take this award every year since they were eligible to win is exceptional—a true accomplishment. What’s more, the Lexus RX was named the top vehicle in the survey, with the IS coming in fourth.
Source: What Car? (Thanks Stan!)